Frequently Asked Questions
Everything you need to know about your luxury hair extensions and toppers.
Are your hair extensions made from 100% human hair?
Yes, all 1 Hair Stop products are crafted from 100% Remy human hair, ensuring a natural look, feel, and longevity. You can style, color, and wash them just like your own hair.
How long does shipping usually take?
We process orders within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-12 business days depending on your location.
Can I return or exchange my order if the color doesn't match?
We offer a 7-day exchange policy for unused products in their original packaging with the security seal intact. Please use our 'Color Match' service before purchasing to ensure a perfect fit.
How do I choose the right hair topper for thinning hair?
Choosing a topper depends on the area of hair loss. We recommend measuring the thinning area and selecting a base size that is at least a half-inch larger than the area to ensure a secure clip-in.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer secure EMI options through our payment partners to make your luxury hair purchase more affordable.
How long do 1 Hair Stop extensions last?
With proper care and maintenance using sulfate-free products, our extensions typically last between 1 to 2 years depending on the frequency of use.